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The automobile industry is competitive, fast-paced, and ever-changing. Getyn CRM helps automotive businesses provide the best experience to their customers to keep them coming back, and enables OEMs, dealerships, and garages to provide an end-to-end customer experience—from the first test-drive to purchase, from growing dealership networks to managing inventory, and from scheduling jobs to dispatching them on time.
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Run omnichannel marketing campaigns and capture leads directly when they land on your website for test rides. Segment, score, and nurture leads, and use actionable intelligence to ensure your sales reps make relevant, on-point sales pitches. Utilize purchase and service histories, as well as activity patterns, to cross-sell and upsell
Provide an end-to-end personalized experience, from nurturing a lead who is researching you on the OEM website to the test drive and vehicle purchase at the dealership. Grow your dealer network, build better dealer relationships, and understand customer behavior through advanced analytics.
Manage the scheduling of regular maintenance services and keep your customers informed about the current stage of their service. Assign jobs to your team and track them, use customized job sheets to guide your teams, and maintain up-to-date service catalogs. View all jobs, estimates, and invoices in one place to maintain an updated customer profile
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Engage leads at the right moment with the right message across multiple channels.
Assign and track jobs, schedule service appointments on time, and dispatch jobs with ease.
Manage vehicle and item stock, track orders, and generate invoices from within CRM.
Distribute leads in round-robin, streamline the test drive phase end-to-end, and follow up on cold leads.
Identify trends, market patterns, and customer behaviors, and leverage that data to improve your bottom line.
Keep your customers and vendors in the know and keep them updated with their service stage, invoices, and updates on a service order.
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Connect your social media handles on Facebook, Twitter, LinkedIn, and Instagram to monitor conversations about your brand, and jump in to engage with prospects where your presence is needed. Getyn CRM lets you search for relevant keywords and shows if accounts using those keywords are your customers, prospects, or someone new to your business.
Create e-invites as email templates and schedule them to be sent to contacts in your database whenever an event is coming up. For example, if you're planning an event in New York, you can select the city criteria as "New York," and if the event is targeted towards young professionals, you can use advanced filters to send out invites to all your contacts aged 18-25.
Getyn CRM combines CRM data with your Google Ads information so you can figure out which keywords bring in the most qualified leads. Put together online and offline conversion data for a clear view on sales numbers and spend your advertising budget where it counts the most to get a better return on your investment.
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Never miss out on any high-intent lead visiting your website. From landing pages to contact forms, capture customer information in CRM directly from your website. Getyn CRM offers both customizable and prebuilt web forms that turn your marketing campaigns into lead generation machines.
Every lead segment has a different buying intent. Offer a personalized buying experience by setting up multiple workflows in Getyn CRM—one for test drives, say, and another for maintenance services—and send out relevant emails to all your leads.
New lead trying to contact you with a query? SalesSignals keeps your sales reps in the know by notifying them when a high-profile lead visits your website, opens your email, or mentions your brand on social media.
Segment your customers into big spenders, frequent purchasers, and active engagers based on RFM. Doing so helps you gauge their lifetime value, identify upsell and cross-sell opportunities, and run personalized campaigns to improve customer engagement.
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Assign jobs to your team based on custom rules such as job type and location, or assign them randomly with round-robin. Your team will receive alerts about assigned jobs. With customized job sheets, you can ensure that your team records necessary information before they mark a job as completed.
With Getyn CRM, you can book customer appointments that can be rescheduled or cancelled on the go. Define the availability of your services, assign the right staff when an appointment is made, and provide the job sheets needed to mark the job as complete.
Let your customers access an e-catalog of your services inside Getyn CRM with Portals. Define each service, set dates and times for the availability of each one, and assign staff to handle and deliver them.
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Certain products and services are often bought together, even if they aren't necessarily sold as a bundle. For example, if someone buys a car, they'll probably be interested in annual scheduled maintenance, too. Getyn's AI assistant, Zia, maintains a list of products that people are likely to buy and makes recommendations based on previous purchases that similar contacts have made.
If you're selling consumable products that require regular re-purchases (like engine oil or coolants), Zia can offer your sales reps recommendations about products that customers might buy again after a set time. Is their engine oil about to expire? Use that opportunity to reach out!
Not all deals move at the same pace. A deal that has been pending for ages might be on the verge of closing. A lead that you thought was a sure thing might be left unattended. Zia defines these records as “trending up” or “trending down,” depending on whether they’re becoming more likely to win or lose.
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Let prospects browse through your products and services at their leisure through portals that are customized with your company's branding. Create an ideal space to show your prospects exactly what you're offering by styling your portal with the Canvas view to create a picturesque display of your records with images, tags, color codes, and more.
OEMs and dealerships can save time and resources that were previously dedicated to status calls and emails with a dedicated portal. OEMs can utilize this streamlined channel of communication to ensure that order conflicts or disputes are quickly resolved. Dealerships can get a consolidated view of all the sales orders that they're associated with, and they can leave comments if there's a change in their order.
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Host a repository of your valuable collaterals within your CRM for quick access and accelerated collaboration among teams. Use Getyn CRM's role-based security to get the right documents into the right hands.
Keep track of your customers emails, telephone conversations, and social media interactions, along with invoices, notes, payments, existing subscriptions, attachments, and support tickets—all in one place.
Never lose track of customer interactions and payments by viewing all jobs, estimates, and invoices in one place.
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UsersGetyn CRM Software is a comprehensive customer relationship management platform designed to help businesses manage interactions with their customers, streamline processes, and improve customer satisfaction.
Yes, Getyn CRM Software is designed to accommodate businesses of varying sizes, from small startups to large enterprises, offering scalable solutions tailored to meet different needs.
Getyn CRM Software provides features such as contact management, sales pipeline tracking, lead nurturing, task and activity management, customer communication history, and reporting analytics.
Absolutely, Getyn CRM Software offers customization options that allow you to tailor the system to align with your specific workflows, terminology, and business requirements.
Yes, Getyn CRM Software offers integrations with popular tools such as email clients, marketing automation platforms, and productivity software, enabling seamless data flow between applications.
Getyn CRM Software offers lead scoring, opportunity tracking, sales forecasting, and collaboration tools, empowering your sales team to effectively manage leads and close deals.
Certainly, the software provides features for tracking customer interactions, managing support tickets, and maintaining a knowledge base, enhancing your ability to provide exceptional customer service.
Yes, Getyn CRM Software takes data security seriously. It employs encryption, access controls, and regular security updates to ensure the safety of your sensitive business and customer data.
Yes, Getyn CRM Software typically offers mobile apps or responsive interfaces, allowing you to access critical customer information, update records, and manage tasks from your mobile devices.
Getyn CRM Software offers customer support through various channels, including email, phone, and online chat. They may also provide documentation, tutorials, and training resources to help users make the most of the software's capabilities.
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