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IVR System for your Business

Smart IVR service configured through a Virtual Number interacts with customers and routes calls to appropriate department

Getyn's Cloud IVR System

Get more leads with our cloud IVR system

With Getyn's personalized IVR system (IVRS), your IVR addresses callers by their name and directs them to a suitable agent based on his call history, purchase history and location.

Get a professional image for your business

Use your IVR system to respond to all customer queries professionally. Reduce caller waiting time and direct them to the concerned department or agent to highly organized business communication system with an IVR number

Boost agent productivity

Our cloud IVR solutions enable customers to handle most queries such as billing, basic information, etc. by themselves. The IVR would allow your agents to invest time on more complex client issues.

Use Getyn's IVR system to handle a large call volume

Forget about the peak hour call load with Getyn's cloud IVR solutions and handle up to 50 calls concurrently

What Is A Virtual Phone Number?

  • Getyn's Personalized IVR system greets you by your name which creates a great impression on your callers. and The IVR predicts why your customers are calling based on their interaction history. Intelligently directs you to the right menu option. No need to navigate a complicated menu and waste your time.
  • Create IVR system in regional languages with accents and dialects native to the callers’ geographic location and smart route them to local agents

How IVR Works

01

Customer dials a business phone number

A customer reaches the number mentioned on your ad/website/app.

02

They hear a greeting followed by prompts

Customers are asked to input certain numbers (DTMF inputs) via their dial-pad for corresponding outcomes.

03

The corresponding outcome pans out

Example: Call gets connected to the correct department or the customer hears their account balance.

Cloud IVR solutions packed with powerful features

  • IVR System available 24*7

    Provide quick, uninterrupted support to your customers. Record all customer messages on voicemail on non-working hours and off days. You never miss a business lead with our cloud IVR solutions

  • Call recording, real time reports

    Record all calls, maintain call logs and share the status of the call (connected/not connected/missed) on your IVR Number. Further push this data to your CRM or use the recordings for internal training purpose

  • Time-based call routing

    IVR System automatically lets you route calls beyond working hours to your agents’ mobiles or activate voice messaging

Simplest Pricing, Full Loaded Features

30 Days Assurance

30 Days Money Back Guarantee

Intuitive UX

Better adoption, easier training

24x5 Support

Round the Clock Support

Pricing Includes Access to All Getyn Apps
G CRM | G Campaigns | G Social | G AI Writer | G Chat | G Voice
How many users do you need to start with?
Go Monthly

$19/month
Getyn voice Features :
  • Virtual Phone Numbers (90+ Countries)*
  • Local or Toll Free Numbers
  • Text Messaging (SMS)
  • WhatsApp Support
  • Call forwarding
  • Call recording
  • Call Attribution
  • Softphone
  • Advanced IVR
  • Queue Management
  • Call Blacklisting
  • Concurrency Cap
  • SIP integration
  • Real-time dashboards
  • Analytics & Reports
  • API access and integrations
Buy Now Start Trial

7 days free trial

Go Annually Save 32%

$156/year
Getyn voice Features :
  • Virtual Phone Numbers (90+ Countries)*
  • Local or Toll Free Numbers
  • Text Messaging (SMS)
  • WhatsApp Support
  • Call forwarding
  • Call recording
  • Call Attribution
  • Softphone
  • Advanced IVR
  • Queue Management
  • Call Blacklisting
  • Concurrency Cap
  • SIP integration
  • Real-time dashboards
  • Analytics & Reports
  • API access and integrations
Buy Now Start Trial

7 days free trial

Key Product Features List
  • Call Tracking/Marketing Attribution
    Local & toll-free tracking numbers in 80 countries
    Included in all plans
    Record calls
    Included in all plans
    Port numbers (US/Canada only)
    Included in all plans
    Track online & offline advertising channels
    Included in all plans
    Dynamic Number Insertion on website
    Included in all plans
    Calls matched to website visitor and ad click
    Included in all plans
    Click-to-call ads and ad extensions
    Included in all plans
    Play whispers to callers and receiving agents
    Included in all plans
    GeoContact®
    Included in all plans
  • Contact Center/Call Management
    Forward calls to landline, mobile, or softphone
    Included in all plans
    Integrated softphone
    Included in all plans
    Route calls by schedule
    Included in all plans
    Route calls by IVR menus
    Included in all plans
    Score, convert, and tag calls
    Included in all plans
    Virtual voicemail boxes
    Included in all plans
    Transfer calls
    Included in all plans
    Smart routing
    Included in all plans
    Geographic routing
    Included in all plans
    Weight-based Routing
    Included in all plans
    Routing tables
    Included in all plans
    Call queues
    Included in all plans
    Custom fields
    Included in all plans
    Automated triggers (text or calls)
    Included in all plans
    Post call agent surveys
    Included in all plans
    Estimated wait time announcements
    Included in all plans
    Contact lists
    Included in all plans
    Agent call scripts
    Included in all plans
    Hold patterns (music, voiceover, etc.)
    Included in all plans
    Conference calls
    Included in all plans
    Smart Dialer
    Included in all plans
    Custom Softphone and Actions
    Included in all plans
    Desk mode
    Included in all plans
    Barge & end-call options
    Included in all plans
    Teams
    Included in all plans
    Lambda functions
    Included in all plans
    Reminder notifications
    Included in all plans
    Directory Dialing
    Included in all plans
    Divisions
    Included in all plans
  • Text Messaging & Forms
    Send and receive text messages
    Included in all plans
    Scheduled text messaging
    Included in all plans
    Bulk text messaging campaigns
    Included in all plans
    Obscenity detection for SMS
    Included in all plans
    FormReactor form tracking
    Included in all plans
    Short codes for SMS
    Included in all plans
  • Reporting
    View advertising source for calls
    Included in all plans
    View website visitor data for calls
    Included in all plans
    Activity reports
    Included in all plans
    ROI reports
    Included in all plans
    Call notifications
    Included in all plans
    Tracking source accuracy reports
    Included in all plans
    Usage reports
    Included in all plans
    Custom fields reports
    Included in all plans
    Agency & sub-account reports
    Included in all plans
    Live call center agent dashboard
    Included in all plans
Frequently Asked Questions
  • What is Getyn Voice?

    Getyn Voice is a cloud-based telephony application designed for call tracking and conversion tracking purposes. It offers features such as call forwarding, call routing, IVR (Interactive Voice Response), call recording, contact center capabilities, and virtual phone numbers.

  • How does Getyn Voice help with call tracking?

    Getyn Voice enables businesses to track incoming calls, identify the source of the calls, and gather data on call duration, frequency, and caller demographics. This information is valuable for assessing marketing effectiveness and optimizing sales strategies.

  • What are the benefits of call forwarding in Getyn Voice?

    Call forwarding in Getyn Voice allows businesses to redirect incoming calls to specific numbers or extensions, ensuring that calls are efficiently routed to the appropriate department or team member regardless of their physical location.

  • Can Getyn Voice handle complex call routing scenarios?

    Yes, Getyn Voice offers advanced call routing capabilities, allowing businesses to create customized routing rules based on factors such as time of day, caller location, IVR selections, and agent availability, ensuring that calls are directed to the most appropriate destination.

  • How does the IVR feature in Getyn Voice enhance customer experience?

    The IVR feature in Getyn Voice allows businesses to create interactive voice menus that guide callers to the right department or service based on their selections, reducing wait times and improving overall customer satisfaction.

  • Does Getyn Voice support call recording?

    Yes, Getyn Voice includes call recording functionality, enabling businesses to record and archive inbound and outbound calls for quality assurance, training purposes, and compliance with regulatory requirements.

  • What advantages does the Contact Center feature of Getyn Voice offer?

    Getyn Voice's Contact Center feature provides businesses with tools for managing inbound and outbound call traffic, optimizing agent productivity, monitoring call queues in real-time, and generating comprehensive reports on call center performance.

  • How can virtual phone numbers benefit businesses using Getyn Voice?

    Virtual phone numbers offered by Getyn Voice allow businesses to establish a local presence in multiple geographic locations without the need for physical offices. This enables them to target specific markets more effectively and expand their reach.

  • Is Getyn Voice suitable for small businesses as well as large enterprises?

    Yes, Getyn Voice is designed to cater to the needs of both small businesses and large enterprises, offering scalable features and flexible pricing plans that can accommodate businesses of all sizes.

  • How can I get started with Getyn Voice?

    To get started with Getyn Voice, simply sign up for an account on our website, choose a subscription plan that suits your needs, and follow the setup instructions to start enjoying the benefits of our call tracking and conversion tracking capabilities.

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  • Obtain comprehensive data for a deep understanding of call performance.
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