Respond faster to messages that need the most attention with the help of automation, collaboration and analytics tools in a centralized platform.
Scale your efforts for faster responses by seeing and responding to WhatsApp messages in the same inbox as your other social and messaging networks.
Automate repetetive tasks to free up your team for more thoughtful work. Prioritize and sort messages based on specific keywords, phrases and more.
Add organization tools to make responding and managing messages more efficient. Assign tasks, prevent redundancies, start conversations, approve content and more—as a team.
While customers expect fast responses, 61% also expect more personalized experiences. Get the information you need to deliver meaningful interactions across WhatsApp and other messaging channels.
Send proactive messages and personalize responses using conversation visibility across social, CRM and helpdesk tools.
Add a personal touch to the customer journey by making suggestions based on their previous chat and order history.
Evaluate the quality of your responses and make strategic adjustments using pre-built WhatsApp analytics reports.
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Social AccountsGetyn Social is a social media management and intelligence tool for brands and agencies of all sizes to manage conversations and surface the actionable insights that drive real business impact. Our fully integrated platform provides solutions for superior social marketing, customer service, data analysis, social listening and employee advocacy.
Getyn Social provides a variety of features including tools for analytics, engagement, publishing, monitoring and listening.
Getyn Social’s analytics provide quantitative and contextual data for all your social profiles across Facebook, Twitter, Instagram, LinkedIn and Google+. Additional Getyn Social reports include team and agent level benchmarking, campaign performance and social conversion tracking.
Getyn Social’s Listening tool currently helps you tap into conversations on Facebook, Twitter, Instagram, Reddit, YouTube, Tumblr and the Web.
We have a wealth of tutorials and resources to help you get started with Getyn Social in our help center.
If you are a current customer, we have a variety of support resources available from our dashboard. Simply log in, click on the question mark (?) on the right-hand side of your Getyn Social dashboard for the Resource Center. Then click Support > Contact Us > Live Chat in the resulting pop-up window to chat with a member of our team. You can also Tweet us. If you have questions in regards to how your brand can use Getyn Social, request a demo here. For general inquiries, you can email us via this form.